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MANAGED PRINT SERVICES
TOTAL CARE PACKAGE |
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Problem: Most companies rely on multiple vendors for supplies and repairs and have little or no real method of document output management on all devices.
Solution: Discovery Office Systems introduction of PageLOGIC® offered through our team of Professional Solutions Specialists and Printer Systems Specialist gives you the knowledge of all print copy devices, print volumes, and the ability to control the cost of supplies and repairs. |
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| Discovery Office Systems PageLOGIC® is the logical way for you to gain a better understanding of your print usage patterns, right size for your printer fleet, control purchasing and monitor your output devices. Getting started is easy. |
How it Works
We will assign a Print Management Team to your account consisting of a Team Leader, Primary Hardware Technician, Primary Network Support Technician and a Primary Administrative Representative. These highly skilled individuals are solely dedicated to provide you with fast and prompt service for your account.
It’s as Easy as 1-2-3
1. Snap Shot
A non-invasive data collection to identify all devices and per unit volumes
2. Assessment
Based on the Snap Shot we analyze and provide a comprehensive report of units, utilization, and operational cost per unit
3. Recommendation
Based upon the Snap Shot and assessment, we offer alternatives and document print flow to maximize productivity and increase cost savings
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Our Comprehensive Managed Print Services Includes:
- Assistance in the installation of the equipment, if requested
- OEM compatible supplies (excluding paper)
- Preventative maintenance, including all required maintenance kits
- Average 4-hour service response time
- Free loaner if your printer cannot be repaired in your office
- Access to our network solutions group. These specialists are available to support application specific printing challenges.
- Quarterly review covering our service response, equipment
- performance and cost analysis
- A quarterly inspection by certified trained technicians to ensure that your printers are functioning properly
- Asset management, including inventory of all print output services The Power of PageLOGIC®
- Accurate volumes and cost-per-unit of all print devices
- Supplies before you need them
- Relieve IT staff to perform critical IT department functions
- Ability to control and divert print volumes to maximize equipment capabilities and cost savings
- Single vendor source for affordable supplies, repairs and equipment
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